Case Studies

We have many customers where we have helped them to completely eliminate IT as an issue. Below are just two such examples.

 

First Case Study


Company
: Small Accounting Firm

Background: The customer approached us and asked us to help them with changing their entire approach to IT. They provide accounting services to multiple customers. Their IT problems were many:

– Multiple accounting applications – Quickbooks and Simply Accounting – needed to be used to support their customers and so these were installed in several employees’ systems. As a result, multiple versions were present with no consistency.
– Because some customers required remote access to their accounting data, this had to be facilitated by allowing remote access to one or more accounting workstations.
– Security was difficult to maintain and enforce as data was not all kept in one secure location.
– Backups relied on manual processes and these were complex as data was not all kept in one location.
– Email was haphazard, relying on basic consumer solutions like Gmail.
– No centralized toolset was in place for controlling remote access to applications and data.
– No shared calendaring or collaboration tools existed.

Solution: Stratus services were provided that completely removed the customer’s headaches. The accounting applications were moved off of the employees’ workstations and installed to an Azure-based server. (Azure is Microsoft’s cloud platform for hosting servers so that physical servers are no longer needed.) Additionally, Azure Remote App was implemented so that the customer’s employees and approved customers could now access the accounting applications and their data remotely – now from nearly any device: iPads, Android tablets and Windows devices. Azure Backup was configured so that no manual backups need be run any longer and no local backup devices needed. And email was moved to Office 365 – Microsoft’s cloud-based messaging solution – so that email, shared calendaring and full collaboration was facilitated. And finally, all support was now provided by the Stratus team. This has meant quick responses and more effective support as most issues are easier to remediate and systems are away for the Stratus team to gain access to and fix.

Customer’s Comments: “Our systems work better than ever. And the Stratus team has been excellent. With one email or phone call we not only get help with issues but, when making strategic decisions, can get someone in to advise us on the best direction to take.”

 

Second Case Study


Company
: Small Non-profit Organization

Background: The customer approached us and asked us to help them with address eom challenges they were facing. They currently had an “IT guy they knew” looking after things for them. Unfortunately, he was not up to date on cloud technologies and so that had build many on-premise systems that were cumbersome to manage and not reliable. Their IT problems included:

– Because some employees required remote access to their applications, this had to be facilitated by allowing remote access to one or more workstations.
– Security was difficult to maintain and enforce as data was not all kept in one secure location.
– Backups relied on manual processes and these were complex as data was not all kept in one location.
– Email was haphazard, relying on basic Telus email accounts.
– No centralized toolset was in place for controlling remote access to applications and data.
– No shared calendaring or collaboration tools existed.
– The two servers needed to rebooted constantly.

Solution: Stratus services were provided that completely removed the customer’s headaches. Both on-premise servers were consolidated and moved Azure as s single Virtual Server (VM). The primary applications were moved off of the employees’ workstations and installed to this Azure-based server. (Azure is Microsoft’s cloud platform for hosting servers so that physical servers are no longer needed.) Additionally, Azure Remote App was implemented so that the customer’s employees and approved customers could now access their applications and their data remotely – now from nearly any device: iPads, Android tablets and Windows devices. Azure Backup was configured so that no manual backups need be run any longer and no local backup devices needed. And email was moved to Office 365 – Microsoft’s cloud-based messaging solution – so that email, shared calendaring and full collaboration was facilitated. And finally, all support was now provided by the Stratus team. This has meant quick responses and more effective support as most issues are easier to remediate and systems are away for the Stratus team to gain access to and fix.

Customer’s Comments: “Stratus has been fantastic! They have moved us to an up-to-date solution and everyone here is way happier.”

Contact Us

If you are interested in receiving more information about Stratus and how it can help you, please send us a message!

 

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All Rights Reserved.

403.203.9277
contact@stratiform.com

 

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